Responsible Gaming at gqee —
Keep the fun alive and stay in control
gqee believes entertainment is truly enjoyable only when it is experienced in a controlled and mindful way. Our responsible gaming tools and guidelines are here to keep you safe.
Why is responsible gaming important?
Online betting and casino games are a popular form of entertainment for many people. However, just like any other entertainment, it is very important to observe boundaries. gqee is committed to ensuring a safe, transparent, and responsible environment for players in Bangladesh.
The core foundations of responsible gaming are: understanding your own budget, managing your time, and viewing gambling as entertainment rather than a source of income. gqee provides a number of powerful tools and resources to help you do exactly that.
Every member is encouraged to read this policy before starting to play on our platform. Your protection is our top priority.
Age Restriction
You must be at least 21 years old to register and play at gqee. Participation by minors is strictly prohibited. We take the necessary steps to verify age.
Our Protection Features
Setting Deposit Limits
Set a limit on how much money you can deposit each day, each week, or each month. Once set, this limit cannot be raised before a specified period, but it can be lowered at any time. This keeps your budget protected.
Time-Out
If you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 30 days. During this period, logging in or making a deposit will not be possible. Your account will be reactivated automatically after the break ends.
Self-Exclusion
For longer-term protection, choose self-exclusion. Your account can be deactivated for 6 months, 1 year, or permanently. When this option is active, no promotional emails will be sent either.
Reviewing Gaming History
You can view your complete betting history in your account — detailed information on when you played, for how long, and how much was spent. This transparency helps you analyze your own behavior and make informed decisions.
24/7 Support
If you have any concerns about gambling, our Bengali-language live chat support team is available 24 hours a day, seven days a week. You can seek assistance while keeping your identity confidential. You can also reach us by email.
Age Verification System
gqee verifies age at the time of registration. Anyone under 21 cannot create an account or play under any circumstances. If someone registers with false information, gqee reserves the right to cancel the account and withhold deposited funds.
Signs of Problematic Gambling
If any of the following signs apply to you, take them seriously and seek help:
- You are placing larger bets trying to recover money you have lost
- You are hiding your gambling from family or friends
- You want to stop but cannot
- You are facing financial difficulties because of gambling
- You are neglecting work, family, or your health to play
- You feel restless or irritable when you cannot play
- You are relying on gambling to pay off debts or cover expenses
It is never too late to ask for help
If you or someone you know appears to be affected by problematic gambling, take action right away:
- Contact us via gqee live chat — we will help you with full confidentiality
- Activate self-exclusion or a time-out on your account
- Have an open conversation with a family member or trusted friend
- Seek advice from a professional mental health specialist if needed
- Remember — entertainment should stay entertainment, it is not a solution to problems
Email: [email protected]
How to use the responsible gaming tools
Log in to your account
Access your account at gqee and go to "Account Settings" from the top menu.
Find the "Responsible Gaming" section
Within settings, locate the "Responsible Gaming" section.
Select the tool you need
Deposit limit, time-out, or self-exclusion — activate whichever one you need.
Confirm
Enter your chosen limit or break duration and press the confirm button. The change will take effect immediately.
Contact us if you need help
If you have any issues, contact us via 24/7 live chat or at [email protected].
Deposit Limit
Set your preferred daily, weekly, or monthly limit starting from a minimum of ৳300. Lowering a limit is immediate, but raising one requires a 7-day wait.
Time-Out
Take a break from 1 day up to 30 days. During this period, login and deposits will be suspended. Your account will be reactivated automatically when the period ends.
Self-Exclusion
6 months, 1 year, or permanent — fully deactivate your account for any duration you choose. Permanent exclusion cannot be reversed.
Core Principles of Responsible Gaming
See it as entertainment
Online gaming is for entertainment only. Never bet as a source of income or as a solution to financial problems. Approach every bet with an entertainment mindset.
Play within a set budget
Decide how much you will spend before you start playing and do not go beyond that budget. Never wager money whose loss would cause problems in your daily life.
Stick to time limits
Set a specific time limit before each session. Watch the clock and avoid playing for too long. Take regular breaks and give your attention to other activities.
Accept your losses
Do not place more bets trying to "win back" money you have lost — this is a dangerous mindset. Accept every loss as a normal part of the game.
Keep your emotions in check
Never bet when you are feeling down, angry, or under the influence of substances. Making decisions when your mind is unsettled is often a mistake and can lead to significant losses.
Keep your family safe
If there are children or teenagers at home, keep your device secured with a password. Do not share your gqee account login details with anyone.
Questions and Answers about Responsible Gaming
Enjoy safely — with gqee
Play responsibly and let entertainment stay entertainment. Use the links below to learn more about our games and services.